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We visited the Hoffman Estates location many times and it’s always clean and truly a pleasure. The staff are always friendly, helpful and efficient. I’m sure that’s a true reflection of the manager (Ariel) as everyone must enjoy working for him. If your in the area it’s a must visit!
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Definitely one of the top tier fast food restaurants in Chicago land burbs one of our favorites to order food from! Always a great experience great food and great staff! My favorite items to get are just a regular Chicago dog, the Italian beef combo is absolutely phenomenal, cheesy fries chicken fingers and their new Italian beef bites oh wow so yummy lol 😋🤤🍔🍟🍗🍖
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Every time we come to Buona we receive excellent service. Your employees are very nice and considerate. Food is delicious.
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Drive thru order came out relatively fast. Food was hot and fresh. Italian beef was juicy and very tasty.
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Service and food both stellar. Easily the best roast beef spot in the area.
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Came here for family to see while we were in Chicago and this place is very nice and good.
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I absolutely love Chicago style Italian Beef sandwiches and anytime I visit the Chicagoland area I try to visit a Portillo’s. But on this trip I wanted to try other brands, so I came here based on the reviews.
I went on a weeknight and simply ordered a kid’s size Italian Beef. I simply wanted to try how they do their sandwich. Service at the register was helpful (as I had a couple questions) and friendly. The restaurant was really busy, both inside and the drive-thru and the staff was friendly. The place was clean and I have to say it was quite accommodating, like a full-service restaurant.
My kid’s size Italina beef came to my table about 10 mins after I sat down, which is reasonable, especially with their level of business. This kid’s meal came with their crinkle cut fries and I have to say, they were amazing! Crispy and tasty and piping hot too! The Italian Beef sandwich itself was perfect! The beef was tender and moist and nicely sliced. The bread was perfect. The seasoning on the meat was excellent and the au jus was equaly as great! The combo of all these items together were what I dream of from the East Coast (where we don’t have anything similar).
Overall… Everything was great! And their kid’s meal is a nice deal for those not seeking tons of food!! Their restroom was nice and clean too. Highly recommend this place!
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My wife and I decided to stop in on a whim since we had a free hour. We found out it was BOGO Friday for Italian Beef sandwiches, and I hadn’t had one before there. I got the hot peppers, cheese, and Baptized, and I have truly been BORN AGAIN! Amazing food, quick service, very nice location in Hoffman Estates on Higgins Rd. Highly recommend, as we will probably be coming more often - see you there!
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Great food, we had the beef sandwiches as well as the two new chicken cutlet offerings on the menu. We even went back a couple of days later to celebrate national beef month where they offered a beef and fries for $7.99.
I can't say enough ghost things about the staff, they've been very friendly and provide quick and accurate service. Managers often come by the tables to ask how everything is.
It can get a little loud in the dining room, but that's cause it's busy and people are generally having a good time.
Oh and yes, while the fries are good, the onion rings are great.
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During Covid, this place was my go to chicken, avocado salad, and a chicken sandwich, I switched it up a bit. I'm Into the burger now I'm a rewards points member and you actually do get stuff from the app discounts the senior discount 2 PM to 5 PM save two or three bucks. They got an after eight menu. You also save two or three bucks. But I find that the food is fresh. I've never had a stale bun, Or bad luck and vegetables never it's just a good solid place to eat. I'm glad I live so close, I've seen the staff change. I've seen a slight up and down today. I see a solid staff. I'd say I go there twice a week so I have a good opinion they have a McDonald's next-door and I laugh because I know those people are eating garbage For the same price and less of a variety, I just wish they had chicken wings.